MEDIO 2.0 Convergent Online Charging and Service Delivery Solution

Experience business preformance improvements

It is often the case that mobile operators who went through a period of rapid network construction and fast customer acquisition find that their network components are not smoothly interoperable and therefore do not give optimal performance. In such situations, it is common that operators' offering of services is limited by their billing capabilities instead of providing services according to subscriber demand. Thus different core network elements, NGN/IMS network components, 3 rd party and VAS service platforms from different vendors have different feature roadmaps and interoperability enablers which cause additional efforts and vendor specific solutions for online service control and charging. These circumstances can result in slow introduction of services and can make planning of new service launches very troublesome. Operators also want to provide the same services to prepaid subscribers as they provide to postpaid subscribers but are unable to do so because they have only limited and inconsistent tools for managing services of different subscribers' types. Inconsistent servicing of prepaid and postpaid segment typically results in low ARPU.

MEDIO 2.0 OCS is the fully convergent resolution of these challenges as specialized application for online services control, rating and charging. This solution is also services as the platform for value-based services delivery such as VoiceFaxMail, Virtual Private Network, Telemarketing, Automated Call Center, etc. It interfaces with PSTN, GSM/GPRS/UMTS networks and supports industry proven interfaces for integration with NGN and IMS, therefore it is suitable for all of fixed, mobile and broadband operators. The solution comprises set of user friendly tools for service scenarios creation, service parameters management, customers management, rating logic management, operation & maintenance tools and many others. It is a fully redundant, robust, reliable carrier grade solution with 99,999% availability. It is scalable from 500k subs to 5000k subs per one node, servicing up to 1500 CAPS .

Features of the MEDIO OCS leverage business performance. Our customers experience:

  • Increase revenues through services that increase call completion, drive more usage of voice, messaging and content services, and support the charging needs of service providers
  • Strengthen customer loyalty by providing real-time, one-to-one marketing capabilities and personalized services equally to subscribers, both postpaid and prepaid
  • Improve operational efficiency with an open, modular environment that can host many different types of converged telecom services and applications in centralized or distributed architecture
  • Reduce costs by using shared components and standards-based interfaces

The subscribers' experience is improved by plenty of additional features and service quality. Among them are:

  • Hybrid accounts (prepaid/postpaid accounts, business/private accounts, fixed/mobile/broadband accounts) with N-level customer hierarchies
  • Personalized offerings and micro-segmentation, bonus management
  • Flexible multi-balance charge distribution e.g. charging of corporate balance on working days and private balance on weekends

MEDIO OCS offers following on-line charging services:

  • Bonus counters
  • Digressive tariffs
  • Community Services
  • Loyalty Management
  • Shared Bo nus
  • Shared Discount
  • Usage Limits
  • Money transfer
  • Subscriber Account Replenishment by third persons
  • Happy Hours
  • Favorite Area
  • Closed User Group
  • Family & Friends
  • Mobile Local Call
  • Location based discounts
  • Bundle of services
  • Subscriber self care services
  • Content Charging Service
  • Call-back service

A range of additional benefits can be achieved when the solution is integrated with the FORIS OSS/BSS suite.

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